Terms of Service

Last Updated: July 1, 2026

Welcome to When Life Gets Too Hard. These Terms of Service ("Terms") constitute a legally binding contractual agreement between you ("you," "your," or "User") and When Life Gets Too Hard ("we," "us," or "our") governing your access to and utilization of our website located at https://whenlifegetstoohard.com (the "Site"), including all digital products, software applications, API endpoints, and technical services provided herein. By accessing, browsing, or utilizing the Site, you signify your irrevocable acceptance of these Terms. If you do not agree to these Terms in their entirety, you are strictly prohibited from accessing or utilizing the Site.

1. Acceptable Use & Platform Conduct Prohibitions

You warrant that you are at least eighteen (18) years of age and possess full legal capacity to enter into binding commercial contracts. You agree to utilize the Site strictly for authorized, lawful operational purposes and in strict accordance with these Terms.

You covenant and agree that you shall not:

• Violate any applicable federal, state, local, or international statutory regulation or administrative law;
• Decompile, reverse-engineer, disassemble, or attempt to derive the underlying human-readable source code of any proprietary software licensed via the Site;
• Deploy automated scrapers, data spiders, crawlers, harvesting scripts, or automated tools to extract data, text, code, or user information without prior written authorization;
• Utilize any media, branding, or assets from the Site to manufacture deceptive deepfakes, synthetic impersonations, or misleading consumer communications;
• Transmit unsolicited commercial solicitations, chain letters, automated spam, or malicious code designed to disrupt server performance.

2. Intellectual Property & AI Scraping Restrictions

The Site and its entire software architecture, features, functionality, source code, text algorithms, visual displays, audio assets, and documentation are owned exclusively by When Life Gets Too Hard, our corporate licensors, or authorized content suppliers and are protected under international copyright, trademark, trade secret, and intellectual property statutes.

Limited Commercial License: Subject to these Terms and your verified purchase parameters, you are granted a limited, revocable, non-exclusive, non-transferable license to access and deploy the software in accordance with your specified license tier. You hold no ownership rights or equity in our underlying intellectual property.

Express Reservation of Rights Against AI Training: We explicitly prohibit and opt out of the utilization of any text, software code, graphic designs, or data available on this Site for the training, refinement, evaluation, or benchmarking of machine learning models or generative artificial intelligence systems. Any unconsented harvesting of Site materials for AI training constitutes willful copyright infringement.

3. Express Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, THE SITE, ALL ACCOMPANYING SOFTWARE, SOURCE CODE, TEMPLATES, DOCUMENTATION, AND SERVICES ARE DELIVERED STRICTLY ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OR COVENANTS OF ANY KIND, EITHER EXPRESS, IMPLIED, OR STATUTORY. WE EXPRESSLY DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A SPECIFIC OPERATIONAL PURPOSE, TITLE, SYSTEM INTEGRATION, QUIET ENJOYMENT, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT SOFTWARE FUNCTIONS WILL OPERATE UNINTERRUPTED, REMAIN ENTIRELY ERROR-FREE, OR DEFEND PERMANENTLY AGAINST ADVANCED MALICIOUS EXPLOITS.

4. Absolute Limitation of Liability

IN NO EVENT SHALL When Life Gets Too Hard, OUR AFFILIATES, OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, CONTRACTORS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES OF ANY NATURE WHATSOEVER, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF COMMERCIAL PROFITS, REVENUE SHORTFALLS, BUSINESS INTERRUPTION, INTANGIBLE GOODWILL DEFICITS, DATA CORRUPTION, HARDWARE DEFECTS, OR OPERATIONAL DOWNTIME, UNDER ANY LEGAL DOCTRINE (INCLUDING CONTRACT, TORT, STRICT LIABILITY, OR NEGLIGENCE), EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSSES.

OUR AGGREGATE, CUMULATIVE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS, THE SITE, OR ANY ACQUIRED PRODUCTS SHALL NOT EXCEED THE TOTAL MONETARY AMOUNT ACTUALLY PAID BY YOU TO When Life Gets Too Hard FOR THE SPECIFIC TRANSACTION GIVING RISE TO THE CLAIM IN THE PRECEDING SIX (6) MONTH PERIOD.

5. Mandatory Dispute Resolution, Governing Law & Class-Action Waiver

All legal matters, contractual claims, or tort disputes arising out of or relating to the Site, these Terms, or software acquired through our platform shall be governed by, construed, and enforced in accordance with the substantive domestic laws of Qld Australia, without giving effect to any choice of law or conflict-of-law principles.

Exclusive Forum & Jurisdiction: You irrevocably agree that any formal judicial proceeding, claim, or lawsuit arising out of or related to these Terms shall be instituted exclusively within the courts of competent jurisdiction located in Qld Australia. You unconditionally waive any defense based on inconvenient forum or lack of personal jurisdiction.

Enforceable Class-Action Waiver: YOU AGREE THAT ALL DISPUTES MUST BE ADJUDICATED EXCLUSIVELY ON AN INDIVIDUAL BASIS. YOU UNCONDITIONALLY WAIVE ANY STATUTORY RIGHT OR ABILITY TO CONSOLIDATE CLAIMS, JOIN ARBITRATIONS, OR INITIATE CLASS-ACTION PROCEEDINGS AGAINST When Life Gets Too Hard AS A CLASS REPRESENTATIVE OR CLASS PARTICIPANT.

6. Modifications to Terms of Service

We reserve the sole discretion to revise, modify, or replace these Terms at any time. When modifications occur, we will update the "Last Updated" timestamp at the top of this document. Continued utilization of the Site subsequent to the publication of revised Terms establishes your binding assent to the updated provisions.

7. Formal Inquiries & Legal Notices

All formal legal correspondence, statutory notices, or contractual questions regarding these Terms must be transmitted directly to our compliance desk at:

Email: terry.aust@gmail.com